Ethical Dilemmas Posted By Chris Dimick on Apr 2, Ethics can look easy on paper, but the working world offers some complex situations. In the April print issue writer Mark Crawford explores three scenarios that illustrate the kinds of difficult situations that HIM professionals can find themselves facing.
SHARE We all complain many times a day to our families, friends, co-workers, customer service representatives, and even strangers in the elevator.
So Many Complaints, So Few Results We complain today more than ever before in history but few of our complaints get us the results we want. Instead we usually find ourselves repeating the same tale of woe or dissatisfaction to one person after the other in an effort to rid ourselves of our frustration.
Of course, even if the person is compassionate enough to validate our emotions read more about emotional validation herewe typically find ourselves reliving the aggravation every time we tell the tale.
The problem is that today we associate the act of complaining with venting far more than we do with problem solving. As a result, we complain simply to get things off our chest, not to resolve problems or to create change, rendering the vast majority of our complaints completely ineffective.
Even when we do address our complaints to the people who can do something about them, we tend to be unsuccessful far more often than not. We are equally avoidant when it comes to complaints to our loved ones. We fear voicing them will only lead to an argument and resolve nothing.
Instead, we reach for the phone, call our friends and vent to them instead.
The weather, public transportation and traffic, your spouse, your kids, your friends, your boss, the movie you just saw and hated, the meal that arrived cold in the restaurant, the sandwich shop that got your order wrong, the elevator that took too long, the reality television show that booted off your favorite contestant, and the list goes on and on.
This accumulation of frustration and helplessness can add up over time and impact our mood, our self-esteemand even our general mental health.
How Complaining Effectively Benefits Our Mental Health Think back to when you called a customer service hotline and were successful in resolving the matter, or when you voiced a complaint to your spouse and they responded with an apology and a promise to make better efforts in the future.
Do you recall how pleased you were with yourself? How happy that made you in that moment? How empowered you felt? Just as ineffective complaining can damage our mental health, complaining effectively and getting results can be incredibly empowering and it can affect our mood and self-esteem for the better read more about how to attain real personal empowerment here.
Further, learning to complain effectively to our loved ones will do wonders for our relationships read how to complain to your spouse without starting an argument here. By addressing issues in our relationship that need attention and problem solving them together and cooperatively, we can actually strengthen our relationships and become even closer especially if your partner learns to complain correctly as well.
All it takes to turn pointless whining into complaints that solve problems and create change is to learn the tools and techniques to complain effectively. The next time you call a friend to vent about something that frustrated you, ask yourself if it is something you would like to change.
|3 Ways to Be Diplomatic - wikiHow||Psychologists suggest that we are driven by two connected motivations: Most of us devote more energy to the latter than the former.|
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Aug 05, · The purpose of this section is to give you an introduction to principles of motivation and emotion. Motivational theories explain the "itch" or "drive" or "reason" behind our behaviors - voluntary and involuntary.
which indicates that we do evaluate our physiological states when interpreting our emotions. The Our Emotions and Behavior series uses cheerful, vividly illustrated stories to help kids understand how their feelings and actions are related—and how they can get better at managing both.
At the end of each book, a two-page series of pictures invites kids to tell a story in their own words. How to Deal with Uncomfortable Feelings & Create Positive Ones getting hard on yourself, and panicking over possible consequences?
4. Practice observing your feelings and taking responsibility for them. challenge our perceptions and interpretations when our emotions could use some schooling, and learn to take responsibility for our joy.
Causes and Consequences of Feelings Leonard Berkowitz & Editions de la Maison des Sciences de l’Homme ally regard emotions as being focused on a certain object or issue.
In this sense, we’re happy about something or afraid of something or our thinking about affect terms, and the experiences associ-ated with these words, is largely. While it's true that each of us enters this world with certain innate characteristics and personality types, the majority of our behaviors are learned through our interactions with others.
Through trial-and-error, we exhibit a variety of behaviors that others around us either reward or punish.